Last updated September 22, 2026
BizUptime ("we," "us," "the service") provides a free instant scan and a paid recurring monitoring service that checks the website uptime, SSL certificate status, domain registration status, and contact-form presence of a website you submit. Paid plans run these checks automatically and email you when something changes.
BizUptime is a monitoring and alerting tool, not an uptime guarantee, insurance product, or professional compliance service. We check publicly available information about the site you submit and report what we observe. Network conditions, false positives, false negatives, delayed alerts, and missed alerts can happen. Do not rely on BizUptime as your sole method of knowing whether your website, email, or business listings are working. We are not liable for lost business, lost leads, or any other damages arising from a missed, delayed, or incorrect alert.
Paid plans are billed monthly in advance through Stripe, our payment processor. By subscribing, you authorize recurring monthly charges to your payment method until you cancel. You can cancel at any time through the self-service billing portal linked in your confirmation and receipt emails — cancellation takes effect at the end of the current billing period, and we do not prorate partial months. We do not store your card details; Stripe handles and stores all payment information under its own security standards.
Charges are generally non-refundable. If you believe you were charged in error, contact us using the email in your receipt and we'll review it individually.
You may only submit websites you own or are authorized to monitor. We run lightweight, non-invasive checks (an HTTP request, a TLS handshake, a WHOIS lookup, and a homepage fetch) — we never submit forms, attempt to log in, or otherwise interact with a site beyond reading its public homepage.
We may update these terms as the service changes. Material changes will be reflected here with an updated date above.
Questions about these terms can be sent to the support address in your confirmation email.